While she was away, she arranged for someone to look after her dog Calli, her two cats, and her tortoise.
She hired the same person who had previously cared for her pets through an online platform called Wag.
A seemingly reliable sitter
The pet sitter had 30 positive reviews on the platform, and on previous occasions when she had looked after Ashley's pets, everything had gone smoothly. The arrangement was for the sitter to stay for a week at Ashley's home in Manhattan, allowing her to care for the animals comfortably.
However, what awaited Ashley on her return was an absolute nightmare. All her pets were suffering from intense shock and trauma. It was a clear case of severe neglect.
A shocking discovery
Calli the dog hadn't been taken out for more than 24 hours. All the animals were starving and dehydrated. The cats had been locked in cages filled with excrement, and Calli was found cowering in a corner, completely in shock. But that wasn't all...
The house was utterly filthy, with waste on the walls, the ceiling, and even on the family's clothes. Ashley filmed a video to report the situation to the platform. She accused them of claiming to vet their sitters but then failing to step in when problems occurred.
In a follow-up video, Ashley shared that a month after the ordeal, all her pets were recovering well. The platform offered to pay for the damages in exchange for her taking down the video, but Ashley refused. She wanted to warn other users about the potential risks of using the service.
