Seeking a refund from an animal rescue?

W
Waysenpai Icon representing the flag French
Report

Hi everyone,

Two months ago, I adopted a one-year-old cat from a local animal rescue (similar to the RSPCA). He very quickly started showing signs of being ill (diarrhoea). I had to pay about £50 in vet bills out of my own pocket because I was told that after 15 days, the charity no longer covers the animal's medical costs.

A few weeks later, I noticed the cat was getting weaker and weaker and he was starting to go off his food. So, I took him back to the vet in February for a blood test which cost me (again, out of my own pocket) another £80.

A month later, a second blood test showed a high probability that the cat had contracted FIP (which is incurable and fatal). As it was already at an advanced stage, the vet decided to put him to sleep a week ago to end his suffering.

I’d like to know if, legally, I have the right to ask the rescue for a refund or some compensation.

Please don't get me wrong, I don't see the cat as an object or anything like that; I just want to get back the money I’ve lost. As a student, I’ve spent roughly £250 in two months on a pet that was showing symptoms barely two weeks after I adopted him. It’s just not right. I lost him only two months after bringing him home... 😯

Thanks in advance 🤧

Translated from French
icon info

The forum content is sometimes translated from another language, and posts may concern countries with different animal laws. Do your research before making any decisions.

Since the forum is translated by AI, the translations may contain errors.

Loading editor

Write your message and upload a photo if you want to! Please remain courteous in your exchanges.

Your post will be visible to all members of the international Wamiz forum.

5 answers
Sort by:
  • Mamiecat
    Mamiecat Icon representing the flag French
    Report
    Hi there, Well done for choosing to adopt from a shelter where so many little ones are waiting for their forever homes. You've brought a bit of happiness to this little soul... As mentioned before, it’s impossible to know if a cat will develop FIP, even if you know from the start that they are a carrier of the Coronavirus. The trigger can be anything from stress to an operation or a weakened immune system... then the Coronavirus mutates into FIP, which only happens in about 5% of cases. However, this rescue — which isn’t a major national one like the RSPCA (don’t get them confused) — should have warned you that he was a carrier of the ‘common’ Coronavirus so you knew where you stood. Lots of cats in shelters carry it because it spreads through the litter trays. When you adopt from a major charity like the RSPCA, what you pay covers the cost of microchipping, neutering, vaccinations and so on; it’s not the "price" of the animal itself, which is essentially free. At the RSPCA, if the animal falls ill just after arriving home, it’s possible to take them back to the shelter because the legal adoption isn’t finalised immediately; they usually give you a 15-day cooling-off period. Plus, there’s always the option of having them treated at a PDSA or Blue Cross clinic for a small fee, or even for free depending on your financial situation. In your case (a local rescue), I’m afraid the adoption fees and vet bills probably won't be refunded. However, you should definitely contact them to warn them about the Coronavirus spread to stop it from getting any worse. Ethically speaking, it would only be right to warn adopters! But we all know these poor animals would find it hard to get adopted otherwise... people want perfectly healthy cats! That’s just not the case for some cats in shelters and rescues, and being aware of it when you adopt means you can provide better care and monitoring. Stay strong!
    Translated from French
    G
    Greylox Icon representing the flag French
    Report
    I am so sorry to hear about what you’ve been through, and I want to thank you for choosing to adopt from a rescue centre, especially for taking on an adult cat. As far as I’m aware, FIP is notoriously difficult to diagnose and even harder to screen for, mainly because it’s impossible to know beforehand whether a cat will actually develop it (and the vast majority don’t). It’s quite possible that the stress of moving into a new home triggered the illness. It shouldn't be confused with FIV, which can be tested for and which shelters will always inform adopters about (it’s usually mentioned right on the cat’s profile). It’s definitely worth getting in touch with the rescue centre, if only to let them know what has happened and to see if some kind of amicable agreement can be reached.
    Translated from French
    Yume
    Yume Icon representing the flag French
    Report
    Hi, my brother lost his cat to FIP a few months ago. From what he told me, it’s really tricky to diagnose, there’s no effective treatment, and the disease can progress very quickly. There isn't a specific FIP test as such, only a coronavirus test which might come back positive; however, plenty of cats can be positive as healthy carriers and never actually develop FIP, which is a mutation of the coronavirus. The rescue centre where you adopted him almost certainly wouldn't have known about his condition. You could perhaps try getting in touch with the rescue to see if they’d be willing to help out in some way.
    Translated from French
    Blue_Cat
    Blue_cat Icon representing the flag French
    Report
    Hi, If the cat hasn't been outside since you brought him home, he must have already been carrying it at the rescue. However, I don't quite understand why the first blood test wasn't enough to confirm the diagnosis. With these kinds of adoptions, you’re usually given paperwork detailing which diseases were tested for before the adoption went through. If FIP isn’t on there, I doubt you’ll have any legal recourse. I can understand your frustration; the poor little fella is the one to feel sorry for, too.
    Translated from French
    Tania28
    Tania28 Icon representing the flag French
    Report

    Hi there

    I’ve no idea if you can take legal action against the RSPCA: do you have public liability insurance? They might be able to give you some advice and help you with the process.

    I’m searching online to see if I can find any cases like yours, but I’ve found absolutely nothing so far.

    Translated from French
  • 5 comments out of 5

  • Do you have a question? An experience to share? Create a post on our forum!