Hi,
There is no legal obligation for a vet or a veterinary nurse (RVN) to remain on-site during overnight hospitalisation. However, a vet will not leave an animal alone until their condition has stabilised. If the case is critical or life-threatening, the vet will provide constant supervision until the animal is stable or may refer you to another facility.
Furthermore, please be aware that the vast majority of clinics have alarm systems and webcams to monitor patients when staff aren't physically there. At the slightest concern or alert, the out-of-hours vet will head straight to the surgery.
In 24-hour veterinary practices or large specialist referral hospitals, however, there is normally always someone on-site.
I hope this answers your question,
Agathe.
Thank you so much for your reply.
To give you some context, here is the detailed story of what happened:
My cat had a thromboembolism at 11:30 pm one night. I called my usual clinic, which is supposed to be a 24-hour surgery (it’s clearly stated on their answerphone, their website, Google, and the sign outside the clinic). It turns out that since this summer, they haven’t been able to stay open 24/7 because a lot of staff left, leaving them shorthanded. However, they didn’t think to update this vital information.
When I called, I ended up being put through to an emergency vet located about 75 miles away (a 1 hour 30 minute drive)! There was no way I could make that round trip in the middle of the night with a cat in absolute agony.
Eventually, I managed to get hold of another emergency vet at a different clinic in my town, who confirmed the situation was indeed an emergency. At first, he didn't want to see me because I wasn't a regular client. In the end, I had to beg him, and he agreed to take my cat in. He hospitalised him, and my cat survived. He made a full recovery within a week.
Afterwards, I went back to my usual clinic for further tests (blood tests, cardiac biomarkers, and an ultrasound). I wasn't allowed to stay in the room for the blood test or the scan, which I didn't quite understand. It turned out my cat was suffering from very advanced hypertrophic cardiomyopathy (HCM). It was a total shock because he had shown no symptoms before the thromboembolism. He was prescribed daily medication (Clopidogrel, Benefortin).
Sadly, six weeks later, he had another thromboembolism. I took him to my usual clinic at 12 pm, and he was kept in overnight. Since there is no one there during the night, they administered his medication via an IV drip. The next evening, I went to pick him up, but he was struggling to breathe and was exhausted. I took him straight back in, and the vet told me he had developed pulmonary oedema because of the drip (since his heart was weak, the IV fluids caused fluid on the lungs). So, they kept him for one more night (again, unsupervised between 11 pm and 8 am) on oxygen. They didn't charge me for that night (I wonder if it was because it was caused by their drip the night before?).
The next day, his breathing was better, and I brought him home. He hadn't eaten a thing for three days (from Thursday lunchtime to Saturday evening). I tried everything to get his appetite back (first-stage kitten mousse, a sort of liquid rehydration soup, etc.). He wouldn't eat, not even a lick. It was the same with water; he refused to drink on his own. I had to use a syringe to give him food and water. After three days in that state, or even worse (he started vomiting), I had to make the heart-breaking decision to have him put to sleep; he was suffering too much.
I’ve been so sad ever since because I was incredibly attached to him. He was the best cat—so cuddly, gentle, and calm. He followed me everywhere. He never had any behaviour issues. We had such a wonderful bond.
Even though his heart condition meant his life expectancy was very limited, I can't help wondering if he lost his chance because of the lack of night-time supervision. It's what led the vets to put him on a drip for his meds, which led to the pulmonary oedema, which led to his condition becoming irreversible... Maybe it wouldn't have changed the final outcome, but I'm just left with so many questions during this difficult time. :(