My dog is scared of visitors

Hi, the advice already given is great. I’ll add three practical tips, since she only has this issue at home:

- Prepare for the arrival. Before the visitor rings the bell, put her behind a baby gate or in a nearby room with something to chew on. She can watch without the pressure of having to ‘greet’ them at the door, and it stops her getting into the habit of circling people.

- Ask the visitor to toss treats behind her, away from them, rather than handing them over. She can eat them while moving away, without being forced to approach. It’s often much more reassuring than having to take them from someone's hand.

- Since she’s comfortable outdoors, try to have the introduction outside if possible: a short walk together, then you all head inside at the same time.

Also, keep a note of what varies from one visit to the next (man or woman, loud voices, children, hats). These notes will be useful for a behaviourist if you decide to consult one.

Marion | Amour Du Chien

Hi, this is a fairly classic case with a young *****: at home, she feels responsible for ‘her’ territory, whereas outside she’s relaxed. Fantine’s advice is spot on (letting guests ignore her, giving her something to chew on, rewarding calm behaviour). If things don’t improve, a dog trainer who can come and observe visitors arriving at your home can really save you a lot of time. Whereabouts are you? I can recommend someone reliable near you. Jean de Rintintin

Hi there,

Your dog seems to be having trouble specifically with visitors in her own territory, rather than with people in general. Barking and running around people can be her way of expressing her anxiety. The fact that she approaches by crawling is interesting; she seems curious at times but likely remains hesitant or worried. It’s vital not to try and force contact at any cost.

Here is what I would suggest: give her a bed, a chew toy, or a lick mat to keep her occupied and help focus her energy when guests arrive. You can ask visitors to completely ignore her at first: no direct eye contact, no reaching out a hand, no attempts to pet her, and no calling her over. Reward the moments when she looks at guests calmly or chooses to keep her distance without barking. The goal isn’t for her to cuddle with visitors, but for her to be relaxed in their presence.

If the behaviour persists, intensifies, or is accompanied by growling, lunging, or snapping, you should seek support from a vet and a dog trainer or behaviourist who uses positive reinforcement methods. A professional will be able to observe the interactions at home and set up a tailored programme.

I hope this helps and I wish you the best of luck.

Fantine Rouquette