Hi everyone,
Just over three weeks ago, we bought an 8-week-old KC registered Cavalier King Charles Spaniel puppy from a private seller.
Yesterday, we took him to the vet for his booster, and during the check-up, the vet informed us that our puppy has a serious problem: a severe heart murmur (detected via stethoscope). According to the vet, it’s impossible for a murmur like this to have developed in just three weeks, so it definitely should have been mentioned on the health certificate provided by the seller. However, the certificate states he is in excellent health and everything is fine. The vet advised us to take the matter up with the seller and even look into legal action if needed, as they had no right to sell a puppy with a pre-existing health condition like this. We now have to get a heart scan (which will cost at least 30) to see if he’ll need lifelong medication or even surgery—meaning a significant financial cost for us.
We called the seller, but they are refusing to refund us, insisting that the dog was sold in good health as per the certificate.
What should we do? Has anyone been through something similar?
Thanks for your help.
