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Coronavirus outbreak: Vets reassure owners that they will continue to treat pets

Vet staff holding cat and dog dog-cat-serious
© Burnham House Veterinary Surgery - Facebook

As the Covid-19 pandemic forces more businesses to close and people into self-isolation, what does it mean for poorly pets if they need to see a vet?

By Zoë Monk

Published on the 20/03/2020, 10:00, Updated on the 08/02/2021, 13:31

It's a question that’s worrying pet owners across the UK.

However, most vets are planning to continue to stay open and give sick pets the treatment they need. Some have even come up with ways to treat pets even though their owners are in self-isolation.

Collection and delivery service

Burham House Veterinary Surgery which looks after pets in Dover, Whitfield, Walmer and Folkestone are offering a collection and delivery service for anyone that is self-isolating at home. Surgery staff will collect the pet from the doorstep, ensuring there is minimal contact with the owners. A vet will examine and treat the animal while keeping the owner informed through a telephone consultation.


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The practice has also introduced a ‘caution clinic’ to help vulnerable and elderly people. It offers isolation appointments where only one client and their pet can come into the surgery at a time and staff numbers are kept to a minimum.

Supporting owners and their pets

Other vet practices are extending their opening hours while operating a one in one out policy, to avoid there being a large number of people gathered in the waiting room. They are also offering telephone and video consultations and arranging for food and medicine to be delivered to owners who cannot leave their homes.


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You can keep up-to-date with your vet surgery is doing during the coronavirus outbreak by following their official social media.

Find out how to keep your pet healthy and happy with our top 10 healthcare tips!