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First in history: dog could get compensation for a cancelled flight

tricolour jack russell on couch dog-wow
© Pixabay

Jack the dog was supposed to fly from Palermo, Italy, to Lampedusa Island on the 14th of January 2020. But due to technical issues, the plane couldn't take flight.

By Justine Seraphin

Published on the 20/02/2020, 22:00, Updated on the 08/02/2021, 13:32


Jack's owners were reimbursed 250 euros each, however, their dog's ticket, which cost 27 euros, was not reimbursed. The owners are now demanding compensation from the airline.

Why not?

European law EU261 states that any cancelled flight under 1500 km must be compensated for. However, the law does not detail whether passengers of the flight must necessarily be human. So technically, Jack's owners' demand for compensation is, though surprising, legal. Their argument in claiming compensation? Jack faced the same inconveniences as they did when they weren't able to travel, so he should be compensated just the same too.

Angry airline

The claim was not well received by Danish Air Transport Director General Montserrat Barriga, who posted quite an angry tweet to her page:

For now, Jack's owners are still awaiting an official response to their claim. Whatever happens next, one thing is for sure: the airline will definitely be clearing up any grey areas when it comes to pets’ ticket compensation.

Are you thinking of travelling with your pet? Find out everything there is to know about flying with your dog!